Shipping Policy

Introduction

Welcome to Uncultured and Young (“U&Y”, “we”, “our”, “us”). This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website www.uandyoung.com (the “Site”). By making a purchase on our Site, you agree to the terms outlined in this Shipping Policy.

Shipping Locations

We are based in Dublin, Ireland, and currently ship to the following regions:

• Ireland
• United Kingdom
• European Union
• United States
• Canada
• Australia
• Other international destinations (please check at checkout for availability)

Shipping Methods and Costs

We offer a variety of shipping options to meet your needs. Shipping costs are calculated based on the weight, dimensions, and destination of your order. The available shipping methods and their respective costs will be displayed at checkout.

Standard Shipping:

• Estimated delivery time: 3-7 business days within Ireland, 7-14 business days for international orders.
• Cost: Calculated at checkout based on destination and weight.

Express Shipping:

• Estimated delivery time: 1-3 business days within Ireland, 3-7 business days for international orders.
• Cost: Calculated at checkout based on destination and weight.

Free Shipping:

• Available on orders over €100 within Ireland.
• Available on orders over €200 for select international destinations.
• Estimated delivery time: 3-7 business days within Ireland, 7-14 business days for international orders.

Order Processing Time

Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays). You will receive a confirmation email once your order has been shipped, which will include tracking information.

Shipping Restrictions

Certain products may be subject to shipping restrictions due to size, weight, or destination regulations. If any item in your order cannot be shipped to your location, we will notify you and provide alternative options or a full refund for the restricted item(s).

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on the carrier’s website. Please allow 24-48 hours for the tracking information to become available.

Delivery Timeframes

While we strive to deliver your order within the estimated timeframes, please note that delivery times are not guaranteed and may be affected by factors beyond our control, such as customs processing delays, weather conditions, and other unforeseen circumstances.

Customs, Duties, and Taxes

For international orders, additional customs, duties, and taxes may apply. These charges are the responsibility of the recipient and are not included in the total cost of your order. Please check with your local customs office for more information on any applicable fees.

Damaged or Lost Packages

If your package is lost or damaged during transit, please contact us immediately at support@uandyoung.com. We will work with the carrier to resolve the issue and ensure you receive your order as soon as possible.

Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy here.

Contact Us

If you have any questions or concerns about this Shipping Policy or your order, please contact us at:

Uncultured and Young
Email: cs@uandyoung.com

Thank you for shopping with Uncultured and Young. We appreciate your business and are committed to providing you with excellent service and quality products.